 Do you generate invoices consistently each month and receive payment promptly?
Do you have a marketing process that reliably generates new (and high value) clients?
Are your office operations set up to maximize your productivity and minimize headaches?
Does your cash flow cover your payroll for existing employees or planned future hires?
If not, you're not alone! In fact, most care managers starting or expanding care management practices "wing it" successfully for a number of months or years. However, the vast majority struggle with burnout, cash flow shortages, and lost productivity that take a toll financially, personally, and professionally.
The good news: you can avoid many of these challenges with effective planning, insight and coaching from industry leaders. Our GCM Business Coaching has helped dozens of care managers (both solo practitioners as well as GCMs within large organizations) increase the number of high value clients, design processes for improved productivity using a home office, and proactively manage cash flow and collections from clients.
How it works: we start by guiding you through the development of a 90 day plan to accomplish your highest priorities. The plan includes your objectives (ie, "collect payment within 15 days of service delivery" or "add two high-value clients each month") as well as milestones and specific next actions to accomplish these objectives. We then meet with you via telephone on a regular basis to review progress against your plan, discuss challenges you've encountered, and make specific recommendations to you based on our industry experience in building successful GCM practices. Sound familiar? Yes, very similar to the way you help families navigate the eldercare maze, we help you overcome the inevitable obstacles of starting and expanding your practice.
As a coaching client, you can contact us via email , if you have questions or concerns regarding your practice in between sessions. Business coaching sessions are held via telephone and are scheduled to last up to one hour each.
Pricing: Business coaching is billed on a monthly basis with two options: two sessions per month or three sessions per month. Please contact us for pricing.
 Jack Herndon, MBA, has over 20 years of experience in marketing, management and business development roles in companies ranging from Fortune 1000 organizations to start up organizations (for profit and not-for-profit). He has co founded two companies and has raised more than $22 million in venture capital funding. He and his wife Nina started Sage Eldercare Solutions www.SageEldercare.com, the Bay Area's largest eldercare practice focused uniquely on care management. The organization includes nurses, social workers and gerontologists. In addition, Jack currently teaches care mangers thru the University of Florida certificate program (Ethical, Legal and Business Aspects of GCM) and is co-author of the forthcoming chapter in the Geriatric Care Manager Handbook "Adding GCM to a Home Care Agency". He is a founding board member and former Treasurer of the San Francisco Village www.SFVillage.org. He recently published The Hospital Discharge Organizer and has led numerous workshops for families navigating the eldercare maze. Jack earned his B.A. from Brown University and his MBA from Stanford University.
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